●TOPICS

● For Overseas Customers/致海外顾客 ●

【For Overseas Customers (Online Orders)】

This online store does not ship outside Japan.
If you wish to have items delivered outside Japan, please use one of the following official Sheglit dealers.

・Wunderwelt Fleur
https://www.wunderwelt.jp/collections/sheglit

・ATELIER PIERROT
https://atelier-pierrot.jp/collections/vendors?q=Sheglit%2F%E3%82%B7%E3%82%A7%E3%82%B0%E3%83%AA%E3%83%83%E3%83%88&sort_by=created-descending

Additionally, if you plan to use an overseas forwarding service, we recommend the following reliable companies.

・Tenso.com
https://www.tenso.com/en

・FROM JAPAN
https://www.fromjapan.co.jp/en/

Please note that there have been recent cases of fraudulent activity involving credit card misuse through overseas money transfers. If you choose to use a different overseas money transfer service than those mentioned above, we may need to cancel your transaction as a precaution. We apologize for any inconvenience this may cause and appreciate your understanding.

【中文】

本在线商店不提供海外直邮服务。
如需将商品邮寄至日本以外地区,请通过以下 Sheglit 官方合作店铺进行购买。

・Wunderwelt Fleur
https://www.wunderwelt.jp/collections/sheglit

・ATELIER PIERROT
https://atelier-pierrot.jp/collections/vendors?q=Sheglit%2F%E3%82%B7%E3%82%A7%E3%82%B0%E3%83%AA%E3%83%83%E3%83%88&sort_by=created-descending

如果您计划使用转运服务,我们推荐以下可靠的转运公司。

・Tenso.com
https://www.tenso.com/en

・FROM JAPAN
https://www.fromjapan.co.jp/en/

请注意,近期发现部分通过海外汇款方式进行的订单中存在信用卡欺诈行为。
如您选择使用上述未提及的其他汇款服务,我们可能会出于安全考虑取消该笔订单,敬请谅解。
由此可能带来的不便,我们深感抱歉,感谢您的理解与支持。

【For Overseas Customers (In-store Visits)】

Our atelier shop operates by appointment only on Tuesdays, Wednesdays, and Thursdays, and we kindly ask that reservations be made at least 3 days in advance.
Please note that we are unable to accept reservation requests made after the deadline.

Make a Reservation
https://forms.gle/ag8YpinogMnz4G829

Please note that our shop is not a tax-free store, and we are unable to offer tax exemption services.
We appreciate your understanding in advance.

While our staff is currently studying English to improve communication, we are not yet fluent. Therefore, we kindly ask for your understanding that communication will be in simple English or through translation apps during your visit.
We appreciate your patience and understanding.

【中文】

本店的工作室商店在每周二、三、四为预约制营业,请您至少提前3天进行预约。
若超过预约截止时间,我们将无法接受您的来店申请,敬请谅解。

预约请点击此处:
https://forms.gle/ag8YpinogMnz4G829

另外,请您注意,本店并非免税店,无法提供免税服务,敬请事先知悉并谅解。

此外,虽然工作人员正在积极学习英语以提升接待能力,但目前仍在学习阶段,暂时尚无法使用中文沟通。
因此您来店时,我们可能只能使用简单的英语或借助翻译应用与您沟通。
若造成任何不便,敬请理解与包容。